Refund Policy

At iSaaSPro, we strive to provide the best digital experiences through our vCard platform. This Refund Policy outlines the terms under which refunds may be issued for vCard subscriptions and services.

1. Subscription-Based Services

All vCard services are offered on a subscription basis (monthly, yearly, or custom plans). Once a subscription is activated, it is considered non-refundable. We encourage users to explore our demo or free trial (if available) before purchasing a paid plan.

2. No Refund Policy

Due to the nature of digital products and services:

We do not offer refunds for partial usage, change of mind, or unused time.
Refunds will not be granted if you simply decide not to use the service after purchase.

3. Billing Errors

If you believe you were incorrectly billed or charged more than once, please contact us immediately at support@isaaspro.com. We will investigate and, if a valid error is found, a refund or credit will be issued within 5–7 business days.

4. Service Issues

If you face any technical issues with your vCard, our support team is available to resolve the problem. Refunds will not be provided for temporary service interruptions or feature limitations unless the issue is unresolvable and confirmed by our technical team.

5. Cancellation

You may cancel your subscription at any time, but no refund will be issued for the remaining period. Your vCard will remain active until the end of the current billing cycle.

Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our digital vCard services.

2. Information We Collect

We may collect the following data:

Name, email address, phone number
Business name, logo, job title, services
Social media links and contact information
Usage data (browser type, device, IP address)

3. How We Use Your Information

Your information is used to:

Create and manage your digital vCard
Provide customer support
Improve our platform and user experience
Send you important updates and service-related notifications

4. Data Sharing

We do not sell or rent your personal data. Your information may be shared only:

With your consent
With service providers who support our platform
When required by law

5. Data Security

We implement standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.

6. Cookies

Our platform may use cookies to enhance your experience and analyze usage patterns. You can choose to disable cookies via your browser settings.

7. Your Rights

You have the right to:

Access, update, or delete your data
Withdraw consent at any time
Contact us regarding any privacy concerns

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧support@insightinfosystem.com